Web Applications

 

We have worked on a wide variety of web applications for our clients. These include car park booking systems for Manchester Airport, Intranets for British Gas, E-commerce systems for IMI Cornelius and Virtual Assistants for Makro and ASDA.

AdvanceBooker Car Park Booking System

Airport car parking is a notoriously competitive market. To stay ahead, airports and car parking operators need to offer a wide range of choices and provide a seamless experience for the customer.

Our advanced car parking pre-booking system integrates into your website and the industry leading user interface makes it simple for customers to book car parking online or via a smartphone. The airport website and car park are often the first touch points with passengers; the AdvanceBooker online booking system enables you to leverage car parking reservations and sales to engage with customers and learn about them before they even arrive at the airport.

And because the application is provided as a software as a service (SaaS) it means there is no need for investment in computing infrastructure – a cost effective, scalable solution for car park booking online.

Benefits for the customer:

  • Potential for discounted car parking rates
  • Simple, intuitive booking process
  • Takes the stress out of parking
  • Maximum convenience – ticketless entry/exit, online payment

Benefits for operators:

  • Sell car parking 24/7
  • Improve customer service
  • Guaranteed sales for pre-booked parking spaces
  • Improve market penetration
  • Full control over pricing
  • Up-sell car park products
  • Cross-sell other products
  • Customer data acquisition

Although well suited to airport car parking applications, AdvanceBooker is a completely customisable online booking and reservation system, offering similar benefits to many other business operations. If you think you could benefit from our online booking solution get in touch, learn more about the features of AdvanceBooker, or read our case study for the Manchester Airport car park booking system.

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E-commerce

E-Commerce is the way of buying and selling goods and services over the internet and via secure computer networks. To put your products online, you will need an attractive website and an e-commerce storefront to manage the tranactions for your products.

We can build your e-commerce system either as a bespoke application integrated with your website or as an integrated stand alone e-commerce facility provided by a specialist company.

Benefits of selling online:

  • Higher Return on Investment
  • Access to wider market
  • 24 hour shop front
  • Automated customer support
  • Automated Banking and Book Keeping

E-commerce website design, plays an important role improving relationships between business and it’s customers and also with key trade partners. Our range of advanced e-commerce solutions and custom build e-commerce solutions can be specifically designed to suit your business.

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Intranets

Intranets are defined here as private networks that use Internet protocols to securely share part of an organisation’s information or operations with its employees.  Intranets are generally restricted to employees of the organisation, as supposed to extranets which can be accessed by using a secure login by customers, suppliers, or other approved parties.

There are many advantages to a company investing in an intranet:

  • Increased Workforce Productivity
  • Improves communication
  • Improves level of corporate knowledge
  • Encourages collaboration

Because intranets and extranets are often managed by internal IT departments, we can build on existing intranets by adding bespoke functionality, create a corporate intranet from scratch using a proprietary content management product, or develop a complete bespoke application to an agreed specification.

At KMP we have recently built intranets for Manchester Airports Group, British Gas (as part of their Generation Green campaign) and Renold PLC .

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Virtual Assistants

Whether your website focus is product information, a shop window, or a viable sales channel, Virtual Assistant technology gives website users an easy to use self help tool to find the information they want, fast – with no frustrations lower drop-off rates and less referrals to the call centre..

Virtual Assistants are a unique and innovative way to improve customer service online, whilst acting as an intuitive FAQ tool. Virtual assistants are also able to enhance brand personality online, from a branded uniform to a smile and demeanour. Lip synchronisation technology can even be added to imitate actual speech.

Recent studies have shown that virtual assistants make a real financial contribution to customer service by significantly reducing the telephone and e-mail traffic to the company.

KMP has recently created virtual assistants for both Makro and ASDA.

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